Privacy Policy

Customer Information

Information is collected at the time of a sale in order to complete the sale and deliver the products. Customer lists are not not sold or distributed to third parties. VLO.com does use customer lists to send solicitations for promotional purposes.

Satisfaction Guarantee

We take pride in our products and extend a 100% guarantee to you and all of our customers. Your complete satisfaction is absolutely guaranteed. If for any reason, you are not completely satisfied, we will send either a replacement or a refund. Anytime you have a question about your order we invite you to call one of our knowledgeable Customer Service Representatives at 1-800-944-7109 or email us using the contact form.

A professional payment authorization service was chosen for added security and reliability. Information collected during transactions is maintained in our database for accounting and billing purposes.

Web Site Log Files

are generated and collect the IP Address of the visitor, date, time, and pages visited. Aggregate reports for web site visitors are generated that do not contain personally identifiable information.

Cookies

Persistent cookies are placed on the user’s system to guarantee a secure shopping experience. These cookies remain on the user’s system and are automatically retrieved when a user visits at a later time.

The web store uses cookies that keep track of items ordered. They are used so a user can shop and maintain a list of items in their “shopping cart” and have a total due calculated. A user does not have to supply any personal information unless they decide to complete an order and pay via PayPal or credit card. Orders can also be printed and paid by mail or fax without entering credit card information. These cookies are not used for any other purpose.

Mailing Lists

VLO.com may maintain subscription mailing lists. Users are added based on requesting information or making a purchase. We do not sell or rent our list anyone.

User Registration

VLO.com does not require user registration to access content.

Policy Changes

The restrictions on the dissemination of personal information are subject to change. The policy is updated occasionally but the changes will not reduce the privacy protection of visitors. If there are changes made in the future the changes will not affect information already collected.

For more information contact us.


Close
E-mail It